Introduction
At QFX® Speaker, Wireless Speaker, Bluetooth Speakers (“QFX” or “we“), we respect the privacy of our users and recognize the importance of protecting the personal information collected about you. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through your use of our website qfxspeaker.shop (the “Site“) and when you purchase or engage with our products, services, mobile applications, or other offerings (collectively, our “Services“).
Please take a moment to read this Privacy Policy carefully. If you have any questions about this Policy or our data practices, please contact us as indicated in the How to Contact Us section below.
Information We Collect
Information You Provide Directly to Us
We collect information you provide directly to us, such as when you create or modify your account, purchase products or services, request information, sign up for our mailing list, participate in a contest or survey, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us. This information may include:
- Contact data, such as your first and last name, email and mailing addresses, and phone number.
- Account data, such as your username and password that you set to establish an account with us.
- Demographic data, such as your gender, age, country, and preferred language.
- Payment data, such as your credit or debit card number, card expiration date, CVV code, and billing address.
- Order data, such as details about the products and services you have purchased from us.
- Feedback data, such as information you provide in customer surveys.
- Employment data, such as the information submitted if you apply for a job posting.
- Marketing data, such as your preferences for receiving our marketing communications and details about how you engage with them.
- Correspondence, such as information provided by you when you contact us with questions, feedback, or other requests.
Information Collected Automatically
We also automatically collect certain types of information when you use our Services through cookies, web beacons, and other technologies:
- Log data and device information, such as details about how you’ve used our Services, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and the pages you’ve viewed or engaged with before or after using our Services.
- Location data, such as approximate location information from your IP address or more precise location information if you enable this through your device settings.
- Local storage, such as information stored locally on your device, including your preferences or login information.
- Cookie data, such as information from cookies placed on your device, including cookie IDs and settings.
- Pixel tags and other similar technologies, such as pixel tags, web beacons, clear GIFs and other technologies that allow us to recognize your browser or device.
Information from Other Sources
We may also obtain information about you from other sources and combine that with information we collect directly or automatically. For example, if you create or log into your QFX account through a third-party social media site, we will have access to certain information from that site, such as your name, account information, friends or contacts. We may also collect demographic data or information about your interests from third-party sources and combine it with data collected directly from you.
How We Use Collected Information
We may use the information we collect for a range of purposes, including to:
- Provide, operate, optimize, and maintain our Services.
- Establish and maintain your user profile, account and registration.
- Process your orders and payments.
- Communicate with you about our Services and respond to your requests.
- Provide customer service and support.
- Notify you about changes to our Services.
- Analyze how you use our Services and improve them.
- Personalize content and experiences, determine relevant ads and offers, and measure ad effectiveness.
- Allow you to participate in contests, sweepstakes, promotions, and surveys.
- Investigate and prevent fraudulent transactions, spam, abuse, security incidents, and other harmful activity.
- Carry out other legitimate business purposes stated when collecting your personal information or as otherwise set forth in applicable data protection laws, such as the EU General Data Protection Regulation (“GDPR”).
How We Disclose Your Information
We do not sell or rent your personal information to third parties. We only disclose your information in the following circumstances:
Affiliates and Subsidiaries
We may share your information with our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.
Service Providers
We may share your information with trusted third-party service providers that need access to your information to provide operational or other support services. This includes payment processors, delivery services, customer service providers, email vendors, analytics providers, promotional partners, and others. These service providers may access, process, or store personal data in the course of providing these services for us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.
Business Transfers
If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to another company.
In Response to Legal Process
We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
To Protect Us and Others
We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which QFX is involved.
Aggregate and De-Identified Information
We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Our Use of Cookies and Tracking Technologies
We, as well as third parties that provide content, advertising, or other functionality on our Services, use cookies, pixel tags, local storage, and other technologies (“Technologies“) to automatically collect information through your use of our Services.
We use Technologies that are essential in order for our Services to work properly. These Technologies allow you to access and use our Services, remember basic information, and optimize your experience.
We also use Technologies to collect usage statistics and metrics to improve how our Services work and to enhance our product offerings. These Technologies tell us how you interact with our Services, such as how often you use them and features you are interested in.
In addition, we use Technologies to serve and target ads to you on our Services and elsewhere online. Through these Technologies, we may collect information about your browsing habits, your use of our Services, your online purchases and interests.
You can control the use of cookies within your internet browsers’ settings and other tracking technologies through your device’s settings. However, without cookies you may not have access to certain services, so we recommend leaving them turned on.
For more details about how we use cookies and your related choices, please review our Cookie Policy.
Third-Party Links and Features
Our Services may contain links to third-party websites and apps. When you click on third-party links, you are directed away from our Services. These third parties may use Technologies to collect data about you on our Services and across the internet. We do not control how third-party data collection technologies work and our Privacy Policy does not cover any use of information collected by third parties.
We do not have control over third-party websites or their privacy practices, which may differ from QFX’s practices. We recommend you review the privacy policies of third-party websites when visiting them.
Security of Your Personal Information
We take reasonable administrative, physical and electronic measures designed to protect the personal information you provide regarding your account and collected through our Services from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. This includes internal reviews of our data collection, storage and processing practices and security measures.
However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information in our possession or under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised in accordance with GDPR breach notification procedures.
Data Retention
We retain personal information we collect directly or automatically via technology only for as long as we need it for legal, business or tax purposes. We will delete your personal information when it is no longer required, or as described in an applicable data processing agreement. Note that copies of information stored on backup systems may take additional time to be deleted.
In some circumstances, such as when we are legally required to retain data or need to retain it to continue to provide services to you, we will continue to store personal information for periods longer than what is required for our immediate business needs. Examples include data retained for debugging issues, security incidents, defending litigation, audits, or retained as part of a merger, acquisition or bankruptcy proceeding.
Your Privacy Choices and Rights
Account Information and Settings
You may update certain account information and modify your account settings by logging into your online or in-app account. If you wish to delete or deactivate your account, please email our support team. We will respond to your request within 30 days.
Marketing Communications
You can opt out of receiving promotional messages from us by following the instructions in those messages or changing your notification settings. If you opt out, we may still send you non-promotional communications, such as information about your account, purchases or ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Cookies and Tracking Technologies
Most browsers let you remove or reject cookies and specify your tracking technology preferences. To learn more, please review our Cookie Policy.
California Privacy Rights
California residents have the right to request, twice a year, certain information about our sharing of personal information with third parties for direct marketing purposes during the prior calendar year. To make such a request, please send an email to [email protected] or write to us at the mailing address in the Contact Us section below.
In your request, please attest to the fact that you are a California resident and provide current California address for our response. Please be aware we are only required to respond to account requests twice per calendar year.
EU Data Subject Rights
EU residents have certain data subject rights under the GDPR. This includes the right to access, correct, delete, restrict or object to our use of your personal information and the right to receive an electronic copy of your personal information (“data portability“), in a structured, commonly used and machine-readable format, for your own use or for use with another service provider.
To submit an access, portability or deletion request, please email [email protected] or write to us at the mailing address in the Contact Us section below. We will respond to requests without undue delay, unless we have a lawful reason not to comply. Please note we may retain certain data where permitted or required under applicable laws.
How to Contact Us
If you have any questions about this Privacy Policy or about our privacy practices, please contact us as follows:
Email: [email protected]
Phone: 1-800-555-1234
Mail: QFX Speaker Privacy
123 Main St.
Anytown, CA 12345
Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make significant changes, we will notify you through the Services or by other means, such as sending you an email. Your continued use of our Services after any changes, updates or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.
Last Updated
This Privacy Policy was last updated on January 1, 2020. Previous versions of our Privacy Policy are available on request.
